BELLE FLEUR is firmly committed to protecting your privacy. We will not sell or distribute your name, e-mail address or other identifiable information to any third party. If at any time our privacy policy changes, as a subscriber, you will be notified. We encourage you to check the privacy policy periodically to keep abreast of any changes, if, and when they occur.
To provide you the best possible products and services, we will request specific personal information when you register with bellefleurny.com during your product purchase. Any personal information collected by BELLE FLEUR is knowingly and voluntarily provided by customers and visitors to our site. At registration, we collect your name, shipping and billing addresses, telephone numbers, and e-mail address in order to deliver your orders promptly and to the proper location. We use your e-mail address to send you two emails following a purchase. The first confirms that your order was shipped, and provides an itemized order summary with your order number. The second e-mail provides you with a tracking number so that you can determine the status of your order. Please note that should any of your items be on-reserve, out-of-stock or discontinued, you will receive an additional email after your order confirmation specifying the specific status of each item in question. If necessary, a Customer Care Representative may contact you by telephone to resolve any issues concerning your order. When you make a gift or product purchase, we collect your credit card number and your expiration date. We have security measures in place to protect the loss, misuse and alteration of the information under our control. We will automatically store your credit card number and expiration date on our secure server with your account so that you will not have to fill out this information again during future visits and purchases at bellefleurny.com. This information is used solely for billing purposes when you order from bellefleurny.com and is always encrypted and transmitted safely over the Internet using Secure Sockets Layer (SSL) technology. Please see our Security Policy for more information. We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your express permission. Any email that you may sent to us or any correspondences are strictly confidential and are not distributed to any third party.
Any information you provide will be used to:
Belle Fleur reserves the right to share personal information with legal authorities to the extent required by law.
Should any changes occur in our use of your personal information, you will be notified by email prior to the changes. You will always have the opportunity to opt-out prior to the implementation of such changes.
Belle Fleur uses a feature of your Internet browser called a "cookie" to assign a unique identifier to your computer. Cookies are files that your Web browser places on your computer's hard drive. Belle Fleur creates and then uses these cookie files to track your clicks as you browse the Belle Fleur Web site. Belle Fleur uses cookies to tell us whether you have visited Belle Fleur previously and to help us determine whether you came to Belle Fleur from a particular Internet link or banner advertisement. Cookies can also be used to help save and retrieve user names and passwords used on our site and information on past purchases and personal preferences. Should you disable the use of cookies on your browser, you will need to re-enter this information whenever you visit our site. Belle Fleur will not and cannot use cookies to retrieve personal information about you from your computer unless you specifically and willingly provide this information.
Belle Fleur provides customers the opportunity to opt-out of receiving communications from us at the point where we request information about the customer. We give you the following options to change or modify your information in our database and to choose not to receive future communications.
You can send e-mail to homefragrance@bellefleurny.com
You can visit the my account page (sign-in required)
You can call the following telephone number: 212-254-8703
If you have any questions about this privacy statement, the practices of this site, or your dealings with Belle Fleur, please contact:
Belle Fleur, LLC
134 Fifth Avenue 4th Floor
New York, NY 10011
homefragrance@bellefleurny.com